Terms of Service

Last updated: July 2026

Welcome to Rustic Grace Living. By accessing or using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

Website Use

By using this website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. You agree to use this website for lawful purposes only and not to engage in any conduct that could harm our business, customers, or reputation.

Products

We make every effort to display our products as accurately as possible, including colours, dimensions, and descriptions. However, slight variations may occur due to screen settings or manufacturing differences. We reserve the right to discontinue any product at any time.

Pricing

All prices are displayed in the applicable currency and are subject to change without notice. We reserve the right to correct pricing errors. If a pricing error is identified after your order is placed, we will contact you before processing.

Orders

By placing an order, you are making an offer to purchase the selected items. We reserve the right to accept or decline any order. Order confirmation does not guarantee availability. In the event an item is out of stock after your order is placed, we will notify you promptly and offer a full refund or alternative.

Payments

Full payment is required at the time of purchase. We accept major credit and debit cards and other payment methods as displayed at checkout. All transactions are processed securely through encrypted payment gateways.

Shipping

We aim to dispatch all orders within 1–3 business days. Delivery times are estimates and may vary. Please refer to our Shipping Policy for full details.

Returns

Returns are accepted within 30 days of delivery, subject to our Returns & Refund Policy. Items must be unused and in original packaging. Please refer to our Returns Policy for full details.

Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Rustic Grace Living and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

Limitation of Liability

Rustic Grace Living shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the value of the order in question.

Account Responsibilities

If you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. Please notify us immediately of any unauthorised use.

Governing Law

These Terms of Service are governed by the laws of the jurisdiction in which Rustic Grace Living operates. Any disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes your acceptance of the revised terms.