Standard order processing takes 1–3 business days. Once processed, shipping typically takes 5–7 business days depending on your location. You will receive a tracking number via email as soon as your order ships.

Yes, we accept returns within 30 days of delivery. Items must be unused and in original packaging. For damaged or incorrect items, please contact us immediately. To start a return, visit our Contact Us page.

Once your order is dispatched, you'll receive a shipping confirmation email with a tracking number. You can also track your order through your account dashboard.

Yes, we offer international shipping to select countries. Delivery times vary by destination. Please note that customs fees or import taxes may apply and are the responsibility of the customer.

For furniture, dust regularly with a soft cloth and avoid direct sunlight. For rugs and textiles, vacuum gently and spot-clean with mild detergent. Always follow the care instructions provided with each product.

We strive to display colors accurately, but slight variations may occur due to screen settings, lighting, and photography. We recommend reviewing product images and descriptions carefully.

We recommend checking product dimensions, specifications, and descriptions. If you need further assistance, our customer support team is happy to help you find the perfect piece for your space.

Changes or cancellations are possible only before your order enters the processing stage. Please contact our support team immediately if you need to make any changes.

We introduce new furniture and home décor collections regularly throughout the year. Subscribe to our newsletter to be the first to know about new arrivals and exclusive previews.

Orders containing multiple items may arrive in separate shipments depending on product availability, warehouse location, or shipping carrier. You will receive tracking for each shipment.

We accept major credit cards (Visa, Mastercard, American Express), debit cards, PayPal, Shop Pay, Apple Pay, Google Pay, and other Shopify-supported secure payment methods.

You can reach our customer support team via our Contact Us page or by emailing us at support@rusticgraceliving.com. We're here to help!